DU Postpaid Plans — 5G Data, Calls & Roaming
Explore Our Personal Postpaid Plans
Personal Postpaid Plans
Power Plan 200
AED 200+ /Month + 5% VAT*
- 13 GB National Data
- 400 Flexi Minutes
- Or
- 800 National Minutes
- Data Carry-over
- Free 26 GB data on WiFi UAE
- 100 MB Roaming
- Included
-
Power Plan 300
AED 300+ /Month + 5% VAT*
- Non-Stop National Data
- 800 Flexi Minutes
- Or
- 1600 National Minutes
- Maximum Speed 10 Mbps
- Data Carry-over
- Free Unlimited data on WiFi UAE
- 1 GB Roaming
- Included
-
Power Plan 500
AED 500+ /Month + 5% VAT*
- Unlimited National Data
- 1500 Flexi Minutes
- Or
- 3000 National Minutes
- Maximum Speed 5G Speed
- Data Carry-over
- Free Unlimited data on WiFi UAE
- 10 GB Roaming
- Included
-
Power Plan 250
AED 250+ /Month + 5% VAT*
- Unlimited National Data
- 1000 Local mins
- Or
- 500 Flexi Minutes
- Data Carry-over
- Free Unlimited data on WiFi UAE
- Roaming
- Included
-
Power Plan Unlimited
AED 1000+ /Month + 5% VAT*
- Unlimited National Data
- Unlimited Flexi Minutes Data
- Maximum Speed 5G Speed
- Data Carry-over
- Free Unlimited data on WiFi UAE
- 40 GB Roaming
- Included
-
du Personal Postpaid Plans — Setup & Support
Switch to powerful postpaid with getduplan.ae: flexible data, roaming add-ons, free eSIM, and priority support — all in one place.
- Official DU Partner
- Free eSIM support
- 24/7 Care
1
Choose your plan
Visit getduplan.ae to compare data, minutes and roaming. Add extras like data boosters or international packs at checkout.
2
Verify & request
Complete your request with Emirates ID. Pick eSIM for instant activation or a physical SIM with fast delivery.
3
Number options
- Keep your number (MNP) — we’ll port it from your current operator
- Get a new number — choose from available options
Porting usually completes within hours after approval.
4
Activate SIM/eSIM
For eSIM, scan your QR to download the profile. For physical SIM, insert it and restart your phone. You’ll receive an SMS when activation completes.
5
Manage & add-ons
Add roaming packs, extra data or international minutes anytime. Track usage and bills; get help 24/7 via getduplan.ae or 800 155.
Frequently Asked Questions
Do you support eSIM?
Yes, most recent iPhone, Samsung, Google and other models are supported. Choose eSIM at checkout for near-instant activation.
Can I keep my current number?
Absolutely. Select “Keep my number” and we’ll port it from your current operator after a quick OTP verification.
Is there a contract?
Plans are available on no-contract and 12/24-month options. Any device offers or bill discounts will show their term clearly at checkout.
How is billing calculated?
Your first bill can be prorated based on activation date. Recurring charges start from your assigned bill cycle; usage beyond plan is charged per standard rates.
Do you have roaming packs?
Yes. Add daily or monthly roaming (voice/data) before you travel or while abroad. Activation is immediate in most cases.
Is a deposit or credit check required?
Depending on eligibility, a refundable deposit or credit check may apply. We’ll show this transparently during order.
Troubleshooting
SIM/eSIM not activating
- Restart your phone and toggle Airplane Mode off/on
- For eSIM: ensure Wi-Fi is on while downloading the profile
- Check you entered the correct activation code/QR
- Still stuck? Call 800 155 for a quick re-push
Can’t receive OTP for number port
Keep your old SIM in the phone until porting completes. If OTPs aren’t arriving, request a resend or contact us to verify the line status.
Bill higher than expected
First bills can include prorated days and one-time fees. Check add-ons/roaming usage. We’ll gladly review your bill with you.
International calls blocked
International calling may be off by default. Enable an international pack or ask us to activate pay-per-use with spending control.